Do the balusters have a welded washer at the top and bottom?

Most of our balusters come with a welded washer at the base only. They also have a cap that covers this welded base. Prestige Metal offers several screw cover models. Prestige Metal Tip Always perforate the wooden bannister before inserting the pins. This allows for greater flexibility when you install your balusters.

Can the balusters be installed on a knee wall?

Prestige Metal offers a wide range of baluster models for half walls and can customize them to adapt perfectly to yours.

Is there a price list for Prestige Metal stairway accessories?

For prices, visit one of our distributors’ outlets that sells our balusters, handrails and stairway accessories.

How can I calculate the number of balusters I need for my stairway?

Basic concept: in a stairway, a “sequence” is the distance covered for each repetition of a set of balusters.

  • For a sequence composed only of balusters

    Measure the total distance to cover (the space between the first and last post) Subtract 4 from the total distance Divide this number by 4 and round up to the next whole number. The result of the calculation is the number of balusters needed to cover this sequence.

  • For a sequence composed of panels and balusters

    Measure the distance covered by the selected sequence Calculate the number of sequences needed to cover that distance. Prestige Metal Tip Some configurations require more advanced calculations. To make sure you meet building codes, we recommend validating your calculations with one of our distributors.

Who can help me calculate the number of balusters I need for my project?

Most specialty shops offer this service. Please contact our stairway specialist partners.

Is it possible to get a sample of a Prestige Metal baluster?

Contact your stairway specialist.

Where can I find a stair and accessories specialist in my area?

Visit the Find a distributor section or contact Prestige Metal customer service at 1 800 881-8811.

Can I order balusters or bannisters directly from Prestige Metal?

All of our products are available at specialty shops. You will also find some models of Prestige Metal products and accessories at the major hardware stores.

Can I order balusters directly from Prestige Metal?

All of our products are available at specialty shops. You can find the list of all our distributors in the section Where to buy.

Technical questions

Are all the balusters the same diameter?

Prestige Metal offers square and round balusters in a variety of sizes (1/2’’, 9/16’’, 5/8’’ and 3/8’’). The size varies depending on the baluster model you choose.

Do the balusters come in different colors?

Most Prestige Metal balusters are available in a choice of 24 colors and finishes.

Are the shoes included?

Standard shoes are included in the price of the baluster. Ornamental and square (contemporary) shoes are available for some balusters for an additional cost.

What is the difference between a shoe and a finishing washer?

The shoe is used to hide the screw and is found at the base of the baluster. It is installed above the welded plate.
The finishing washer is used to close the space left by holes under the staircase bannister. It is placed at the top of your baluster. It is optional, and additional charges apply.

What hole size should I drill into the bannister?

  • Square baluster:
  • 1/2" baluster: 11/16’’ drill bit
  • 9/16’’ baluster: 3/4’’ drill bit
  • 5/8’’ baluster: 7/8’’ drill bit
  • 3/8’’ baluster: 17/32’’ drill bit.
  • Round baluster:
  • 1/2" baluster: 17/32’’ drill bit
  • 9/16’’ baluster: 19/32’’ drill bit
  • 5/8’’ baluster: 21/32’’ drill bit.

Can the balusters be installed outdoors?

Some balusters are suitable for outdoor installation in the NX color (exterior black). See our online catalogue for examples. Please note that no screw caps are provided for outdoor balusters.

Didn’t find your answer?

Prestige Metal customer service will be happy to help you.